FAQ-Answer all questions regarding generators
Got questions about home standby generators? Get clear answers on cost, sizing, installation & backup power that keeps your family safe.
Frequently asked questions
What is the return policy?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Expect to receive your order within the next 5 to 10 days after the purchase.
If for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase within 30 days of your purchase, Returns are at your charge.
For more information on our return policy, please visit our refund policy page.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Expect to receive your order within the next 5 to 10 days after the purchase.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We currently offer free shipping on all products sold on our website.
Any questions?
We’re here to help. Whether you’re curious about our products, need guidance choosing the right generator, or just want more details about installation—our team is only a message away.
Info@canadageneratorsupply.ca
1(855) 817-0047